There is no single best courier for every online shop in Bangladesh: Steadfast, Pathao, RedX and Carrybee each suit different needs, and the right one depends on where your customers are, how fast you need your cash-on-delivery money, and what you pay when a parcel comes back. This guide shows what to compare, how the four work inside Sellsull, and why many sellers keep two.
Seven things to compare before choosing
Rates and rules change often, so check each courier's website or merchant panel rather than relying on what someone said:
- Delivery charge: inside Dhaka, Dhaka suburbs and outside Dhaka.
- COD charge: the percentage taken from the cash collected.
- Payout speed: daily, twice a week or weekly, and to bKash or a bank.
- Return charge: what you pay when a customer refuses the parcel — the biggest cost if you get fake orders.
- Coverage: whether they reach the districts and upazilas where most of your customers live.
- Pickup: daily pickup from your address, or drop-off at a hub.
- Weight rules: the weight covered by the base charge, and the cost per extra kilogram.
How the four couriers work in Sellsull
All four connect with your own merchant account and let you book parcels from the order list. The COD amount is filled in automatically, minus any advance the customer already paid.
| Steadfast | Pathao | RedX | Carrybee | |
|---|---|---|---|---|
| Picking the area | Not needed, address only | Choose city, zone and area | Choose the area | Not needed, worked out from the address |
| Weight | Not needed | In kg (e.g. 0.5) | In grams (e.g. 500) | In grams (e.g. 500) |
| Many orders at once (up to 25) | Yes | Yes | One at a time | Yes |
| Automatic status updates | Yes | Yes | Yes | Yes |
If you send many orders a day and want to skip choosing areas, Steadfast or Carrybee is the quickest to book. Where a wrong area means a late delivery, choosing it yourself on Pathao or RedX is the safer route.
Which to look at, by situation
- Most orders outside Dhaka: the courier with the best coverage in your customers' districts and the lowest outside-Dhaka rate.
- Tight cash flow: the one that pays out COD most often.
- Many fake orders: the lowest return charge, combined with an advance and a courier-history check before sending.
- Heavy parcels: the one whose per-kilogram rate suits your products.
- Very local orders: your own delivery person; Sellsull also lets you mark an order as sent by your own delivery.
Why keeping two couriers is smart
If one courier slows down in an area or gets overloaded before Eid, you can switch the next orders to the other. Many sellers use one for inside Dhaka and another for outside. In Sellsull all four can stay connected, and you pick the courier for each order when you send it.
Cutting returns, whichever courier you use
- Call to confirm before booking.
- Check the customer's courier history: free fraud check.
- Take the delivery charge in advance on risky products.
- Collect a full address: house, road, area, thana and district.
More on this: How to stop fake COD orders.
Frequently asked questions
Which courier service is best for eCommerce in Bangladesh?
None is best for everyone. Choose by your customers' areas, how fast you need COD money and your return rate, and keep a second courier as backup.
Is Steadfast or Pathao easier to use?
In Sellsull, Steadfast needs only the address, while Pathao asks for city, zone and area. Both can send up to 25 orders at once.
Where can I see courier rates?
On each courier's own website or merchant panel. Rates change often, so we don't list numbers here.
Is there a Bangla version?
Yes: কোন কুরিয়ার কখন ভালো. Setup steps (Bangla): courier integration guide.
All integrations are listed at sellsull.com/integrations. Open a free store to try them.
